Returns & Exchanges
At Alpkit, we want you to be fully satisfied with your outdoor gear, which is why we offer a 123-day return policy for any unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you can get back to your adventures quickly.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized courier location or local Alpkit store.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing